FAQs

If you are trying to register but having issues, you can email us via supporters@fittoflychallenge.org.au to get some assistance. Please include your daytime phone number so that you can be contacted during business hours if needed.

No, registration for the Fit to Fly Challenge is FREE! So even more reason to jump on board! Of course, you can choose to make an optional self-donation when you sign up to kick-start your fundraising.

There is! You can find our Fit to Fly Facebook community group here or search "Fit to Fly Challenge" on Facebook. Our community would love to meet you and support your journey.

When you sign up to the Fit to Fly Challenge, a fundraising page will be automatically created for you.

It's through the support of your fundraising that RFDS can continue to deliver vital healthcare across Australia.

We're here to help you every step of the way and we will be sending you useful tips and tools via email over the coming weeks to support your fundraising.

Every dollar you raise will help to keep the Flying Doctor flying. How awesome would it be if you reached your target!

If you're stuck on how to boost your fundraising total why not try posting in our Facebook group? Our community would love to meet you and support your journey.

Make it personal and make it fun! Post regular updates on your Facebook to make people feel involved in your challenge. Post videos, post selfies, tag friends and include your fundraising page link. The more times you share, the more attention you'll get, so be as creative as you can be!

We’ve also created some fundraising tools that you’re welcome to use to spread the word of your challenge, they can be found here.

By creating a fundraising page, you are accepting the terms and conditions and once your fundraisng page as been created, this is your authority to fundraise.

Donations can be made through your fundraising page. Simply copy the link and send this to your friends, family and colleagues to sponsor your challenge.

Cash donations can be collected and deposited into the Royal Flying Doctor Service (Queensland Section) bank account. You can Contact us for more details.

We want to make fundraising easy, so we have some great resources to help you do that. Your best tool is your online fundraising page – easy to set up and easy to share. It is the best way to get donations and spread the word about your Fit to fly Challenge challenge this March. 

Visit the Resources tab of your dashboard or the Reward and Resources page here, to find posters, social media tiles, email signatures and more.

A tax-deductible donation is any donation over $2 that was not given in exchange for good or services. 

Examples of payments that are not tax-deductible include:

• Registration fees
• Postage fees
• Purchases of raffle tickets 
• Any funds donated from outside of Australia

Through your kind support, the RFDS can continue to provide emergency medical and primary health care services to anyone who lives, works or travels in rural and remote Australia.

Access to prompt, reliable healthcare is something that many of us take for granted. But for those living in rural and remote areas, it’s not always possible. In an emergency, waiting time is critical: it’s the difference between life and death.

Challenge yourself to do 50 squats a day in March!

And raise funds to make sure the Flying Doctor fleet of life-saving aircraft are ready to fly, and ready for anything. Always.

Because of your wonderful support, the Royal Flying Doctor Service can travel further, respond quicker, and deliver essential primary health care to every Australian – no matter where they live.

From your dashboard, you can go to the tab 'Log Squats', in this section you can enter your fitness activity manually in this section.

You'll also be able to edit or remove any entered activity in this section.

The challenge starts on 1st March! And ends on the 31st March.

You can start your fundraising as soon as you've registered, as your fundraising page has been created.

On mobile:
If you would like to create your team, you can do this by logging into your dashboard here, and then in the top right corner, you'll find your profile image. Under My Fundraising, you'll see "Create a Team" listed there, click on this.

This will open up the Create a team page, from here, you'll be able to name your tea, set your team fundraising goal, profile image and title and message.

After creating your team, the team dashboard should pop up, on this page there will be a link that can be used to share with others to join your team.

The person who creates the team is the team captain, and will be able to change any of the team details.

If you are already in a team, this 'create a team' option will not be available.


On desktop:
If you would like to create your team, you can do this by logging into your dashboard here, you'll see a 'Create a Team' tab.

From here, ou'll be able to name your tea, set your team fundraising goal, profile image and title and message.

After creating your team, the team dashboard should pop up, on this page there will be a link that can be used to share with others to join your team.

The person who creates the team is the team captain, and will be able to change any of the team details.

If you are already in a team, this 'create a team' option will not be available.

On mobile:
If you would like to add someone to your team, you can do this by logging into your dashboard here and then in the top right corner, you'll find your profile image. Under My Fundraising, you'll see "My Team" listed there, click on this.

From there, head to 'Dashboard' section under the "Teams' tab, you'll then see a link that you can share with people to join your team.

On desktop:
If you would like to add someone to your team, you can do this by logging into your dashboard here and then go to the 'My Team' tab.

From here, you'll then see a link that you can share with people to join your team. Share this link with others and they will then join your team.

Many employers offer matched giving for their employees' fundraising efforts. Even if your employer won’t match dollar for dollar raised, they may be willing to support your efforts!

You can also find resources that may assist you under the Resources page.

If you're unable to see your donation listed on the persons page that you wanted to donate to, please contact us at supporters@fittoflychallenge.org.au and we will find the donation and move it to go towards that persons fundraising efforts.

If you're trying to log in but can't remember your password, click the "Forgot Password?" link on the login screen, here. Enter your email address and we'll send you a link to reset your password.

If this doesn't work for you, please contact us at supporters@fittoflychallenge.org.au and we will get back to you within 24-48 hours.

If you cannot find your donation receipt, please email us via supporters@fittoflychallenge.org.au.

The donation receipt may have landed in your Spam/Junk email folders.

We will start sending out medals from February 3rd. Please allow up to 10 working days for it to arrive.

Please email us via supporters@fittoflychallenge.org.au, and we can check on your chosen size. If the t-shirt has been sent out, we’re unfortunately unable to exchange sizes as we have a limited amount of challenge t-shirts available, we suggest going up 1 size if you are unsure of the size to order.

The t-shirts are unisex sizing and below is a guide for the sizes:

Half chest: Measured horizontally across garment from seam to seam. 2cm underneath armhole

Centre back length: Garment length measured from back neck seam to garment hem. This shirt style has a dropped hem, so the front will measure slightly shorter.

We do apologise if your preferred size is unavailable. Once a size is out of stock, it will be removed from the selection as soon as possible.